If you read the SRAM instructions you set the chain gap using the gauge when the chain is on the second largest cog and turning the b screw to set the gap. In the event that youre running a drop-bar bike with a front derailleur, you could also swap the front/rear derailleur batteries over since the rear derailleur is usually the one doing most of the work and will run out first. There are things you can do electronically to fix this, but first lets go back to basics and check the nuts and bolts because at the end of the day, its still a derailleur. Either you have JavaScript disabled or your browser does not support JavaScript. 1) After you've paired the components in your AXS groupset together and completed setup and tuning, download the free AXS app from the Apple App Store or Google Play. We're using cookies in case to provide best-possible user experience. When youre satisfied with the position of the front derailleur, slowly bring the mounting bolt up to 6 Nm torque. Back by popular demand, the general all-things Road forum! Watch How To Video, Big chainring and big cog + one inner and one outer links (bypassing the rear derailleur). And what happens if you snap a derailleur cable? Even has a pithy attitude! SRAM support pages are utterly useless and I was unable to find anything similar after some googling. #2 delete the app from your phone and reinstall Both of these adjustments can affect one another, so keep an eye on both as you make them. How do I size a chain for a SRAM eTap AXS 1x drivetrain? Long a feature on our RED cassettes, weve recently introduced them on the small cogs of our XG-1270 Force eTap AXS cassettes. I first thought that perhaps the battery is flat, so I took the one from front derailleur (that was working fine), but it still wasnt working. Firmware release notes can be viewed by connecting to the component, and navigating to the component part detail page (as seen in the attached photo). Sram eTap rear derailleur sporadically stops shifting - then performs all queued shifts at once? If your system is unresponsive, often the main culprit is a dead battery. Rather weird and i'd wait for Sram to respond. If the brake hose was cut to length during installation, the system must be bled. Where the standard rear derailleurs in SRAM's road groupset range have a maximum sprocket capacity of 33 teeth (with Wide/Max variants of the road derailleur that can take up to 36 teeth),. You may be better off having your shop contacting the SRAM rep and getting an answer. Repeat approximately ten times. Allow the brakes to cool prior to any additional riding. Use the lines on the front derailleur cage to set your height and alignment relative to the big ring. Back by popular demand, the general all-things Road forum! If the rear wheel is then spun enough for the spoke to move out of the way, the RD will continue to the next indexed position. Shop SRAM AXS parts and upgrades at Competitive Cyclist and JensonUSA. Remove the wheel from the frame and remove the pads from the caliper. We'll go into more details, but the main things are: 1. Lightly squeeze the brake lever several times to position the pads correctly. Continue to squeeze the lever until the pistons touch the spacer. I have never snapped a derailleur cable, ever. I have the exact same issue and am unable to resolve it. Apparently there was a problem with the derailleur, but they promised a send a new one that will be delivered today. SRAM GX Eagle Rear . See SRAM'sPrivacy Policyfor a detailed explanation of how your personal data is used. $147.99 Sale: $134.99. From most accounts, the SRAM electronic stuff has been pretty reliable. 1. Descend to trailhead and it wouldn't shift the entire descent. SRAM Adds Lower-Priced GX Eagle Option to the AXS Wireless Wireless and Electronic Gadgets for Your Mountain Bike, Reviewed, A Shift in Practice on the Belt-Driven, Derailleur-less Zerode Taniwha. SRAM XX1 Eagle AXS Rear Derailleur Inner Cage Lunar. We're using cookies in case to provide best-possible user experience. In addition, the AXS mountain bike shifters will also work, should you wish to build a flatbar gravel bike. Josh. Fourth quit today will be changing shifters and derailer this time. Install Stealth Rings CHECK RD SETUP SRAM's new AXS drivetrain sets the bar for performance, convince and durability- As with all rear derailleurs, proper setup is crucial to ensure they function at their full potential. WatchHow To Video, B) Check that you have a 0.51mm gap between the inner plate of the front derailleur cage and the chain when on the small ring and large cog combo. Repeated this a couple of times and removed the derailleur from the bike in the app, restarted the app, kept the battery off for a few mins etc etc. Randonneurring, Bikepacking, Commuting, For sale - Pictures are mandatory 22-3-13. This is a quick how-to perform basic #maintenance on the #SRAM 11 and 12 speed #derailleur. For an improved shopping experience, we recommend that you use the most recent versions of Google Chrome, Safari, or Firefox. $61.99. Ideas? Make sure you do not install the olive backwards. To work properly, this page requires JavaScript to be enabled or to use the most recent versions of Google Chrome, Safari, or Firefox. The RD stops when it confronts that obstacle. So Sram's service wrote back yesterday with the exact same reply others have gotten - to bring it back to my bike shop / dealer and have them contact the affiliate service center. Then cruising around the parking lot area for about ten minutes waiting for my riding partner it shifted well. etap axs disc brake troubleshooting SRAM hydraulic disc brakes offer the best power and feel in the road braking world. Out of stock. I swapped the shifter out and all good since then. This also means that upgrades are easy. Call SRAM or work it through your LBS, SRAM will fix you up. Fingers crossed, Powered by Discourse, best viewed with JavaScript enabled. Center the caliper and tighten the bolts. When shifted into the big ring up front and smallest cog in back, adjust the high limit screw (the one on top) until there is 0.5-1 mm of clearance between the inside of the outer derailleur plate and the chain. When cutting and bleeding, take care to follow the proper steps outlined in our manual, including setting the Pad Contact to the full out position. I have been having this same issue recently as well. My LBS indicates that this is a known issue and may be a warranty item. If these mechanical fixes dont solve the problem youre experiencing, you may need to try an electronic fix. If not SRAM has a great warranty service in most countries, so just take a trip to your local bike shop to see what they can do to help. I called SRAM directly and they were incredibly helpful, overnighting a replacement shifter to my local shop since I was about to travel for a race. Fresh out of the box, your new brakes wont feel like they have any power until you go through the bed-in process. SRAM built many different prototypes over. Install the proper pad spacer for your model of caliper. The solution is the same in either case: replace the pads and rotors, and carefully follow the bed-in process outlined above for quiet operation. Then hit the parking lot and starts again. If your pads still have life left, ensure your pistons are moving properly by going through the Pad Advance procedure outlined above. If theres no light at all, your battery is likely dead. Make sure the wedge lightly contacts the frame or braze-on. If the app says that there is new firmware available for a component then follow the steps to push that update through. there's a long thread on ww about shifting faults, from memory some people said that cleaning may resolve it my bike - faster than god's and twice as shiny, SRAM have just released an updated 11 speed etap rear mech, https://weightweenies.starbike.com/forum/viewtopic.php?f=3&t=153126, https://cyclingtips.com/2020/09/updated-11-speed-sram-red-etap-rear-derailleur-adds-orbit-pulley-cage-clutch/. #1 remove both batteries, charge them fully, then reinstall them. If that would be repeatable, it is most likely and electric issue. Installation as well.Take a hands-on class, San Jose CAwww.biketeacher.com AboutPressCopyrightContact. As that ages apparently SRAM Etap can develop issues with the rear derailleur not shifting then shifting multiple gears at once. One troubleshooting procedure that we can try is: Have the AXS app open, up to date, and all requested permissions enabled. To work properly, this page requires JavaScript to be enabled or to use the most recent versions of Google Chrome, Safari, or Firefox. SRAM Red eTap AXS Rear Derailleur B-Bolt and Screw Kit. Bed-in your brakes before your first ride! Tutorial - YouTube 0:00 / 12:59 Sram XX1 Eagle Derailleur - My Adjustment Mistakes. Firmware Notes.png 108 KB Show previous admin responses (1) We're glad you're here MTB Podcast | If previously quiet brakes start making a noise, clean the rotors with isopropyl alcohol or mild soap and water. To correct this, follow the pad advance procedure as described on page 6 of our eTap AXS HRD Service Manual: If you grab your brake lever and it pulls all the way to the handlebar, there could be different causes depending on the age of the bike. When you keep surfing on this site you agree with the cookie usage. Watch How To Video, A) Check your rear derailleur hanger alignment. bought a bike with AXS force a while back and the left shifter killed a battery within 2 weeks. Yet the simple answer is, you just replace the battery / recharge it silly, haha. Singletracks may receive compensation for purchases made through any affiliate links in this article. See SRAM'sPrivacy Policyfor a detailed explanation of how your personal data is used. unless you know what % of devices develop a fault there's no basis for thinking it's a "common" issue. When this happens with RED or Force eTap AXS drivetrains, it is often the result of the front derailleur being set up outside of our specifications. If you heard your derailleur contact something and there are one or two specific gears somewhere that just arent happy, its likely that your hanger is bent. If you want to see 'meh' content of me and my bike you can follow my life in pictures here! That fix is certainly trickier than swapping a battery or rebooting the system. by Frankie - B on Wed Mar 02, 2016 9:42 pm, by wheelsONfire on Thu Mar 03, 2016 11:15 am. See more Pulled the battery and put it back and nothing. Really annoying and even dangerous that RD seems to queue missed shifts and then executes them later at random time. Widgets, Explore for the smoothest, fastest shifting setup. By submitting this form, you consent to the processing of the above information in the U.S. by SRAM LLC. There are only a couple of examples out there of eTap. WatchHow To Video, D) Set brake lever engagement with Contact Point Adjust (on disc brake models). Watch How To Video, Visually inspect the chaininboard & outboard to confirm that the PowerLock pins are seated completely, and then lockit the easy way, without tools. Watch How To Video, Visually inspect the chaininboard & outboard to confirm that the PowerLock pins are seated completely, and then lockit the easy way, without tools. Either you have JavaScript disabled or your browser does not support JavaScript. Press AXS button on shift levers Again locate AXS button at rear derailleur. Thanks for your advice. if an electronic system starts behaving erratically and there's no likely external factor, it's generally a sign that it's on the way out. If the derailleur stops working despite the LED next to the AXS button lighting when you push the button, re-pairing the derailleur and shifter can sometimes solve the problem. This can take several repetitions! #3 re-sync the app with the groupset. I suppose if youre really worried about either situation, youll always carry an extra cable or battery on every ride. BlackBox Eagle AXS derailleur prototype (l) vs. current XX1 Eagle AXS (r) We've obviously mentioned the lack of a derailleur hanger in SRAM's new direct-mount BlackBox Eagle AXS derailleur prototype. I have been quite pleased with the SRAM Red AXS on both of my road bikes and Red-XX1 combo on my gravel bike. SRAM Aeroglide Ceramic Bearing Pulleys (Black) (10/11 . Add to Basket . Add to Basket. The only good this was that I coudl still go for a ride with another bike on which the AXS was working normally. Orange Seal, does it live up to it's fame. Heres the process: To safely achieve optimal results, remain seated on the bike during the entire bed-in procedure. $61.99. $139.99. If you bought the derailleur to install on a bike, a selection of wedges was included in the original packaging. It's designed for the 10-26T, 10-28T and 10-33T cassettes. For an improved shopping experience, we recommend that you use the most recent versions of Google Chrome, Safari, or Firefox. Randonneurring, Bikepacking, Commuting, For sale - Pictures are mandatory 22-3-13, 2015 Trek Emonda SLR Project One - Red eTap - Zipp 303 - 6.48kg, 2016 Cannondale SuperX Rival CX1 - 9.29kg. You may also want to inspect your brake lines to ensure they arent kinked anywhere. AXS component firmware release notes are now available in AXS Mobile App version 1.6.7 and higher. - Pushing the function button on the rear derailleur to activate pairing mode works OK. - Pairing the front derailleur and shifters works, since the fast blinking in both occurs. Thanks to an ultra-lightweight fluid . This is an important part of the front derailleur setup process because it provides a significant increase in stability when upshifting to the big ring. Watch How To Video, A) Check that you have a 0.51mm gap between the outer plate of the front derailleur cage and the chain when on the big ring and small cog combo. Ive never had this with Etap but Ive had issues with Di2 dying after a firmware update. I had same problem and contacted competitive cyclist and only 3 days Sram shipped a new one to CC and they overnighted the new one. Shift into the offending gear and dial the limit screw in clockwise until you see the derailleur move in a small amount, and then back the screw out half of a turn. Troubleshooting refers to extra issues or features that go beyond normal set up and adjustment. Consider setup too. Watch How To Video, B) Shift the rear derailleur in the second largest cog and use MicroAdjust to line up the upper derailleur pulley with that cog. This happened with my old 11 speed etap. If for some reason the derailleur is over-shifting into the spokes youll need to adjust the low limit screw, and if it jumps off the smallest cog youll want to adjust the high limit. The RD stops when it confronts that obstacle. Initially we were not hopeful, since that derailleur does not work well with ROTOR's 11-36T cassette. Watch How To Video, A) Check that you have a 0.51mm gap between the outer plate of the front derailleur cage and the chain when on the big ring and small cog combo. With the derailleur shifted into the small chainring, adjust the derailleur at the braze-on mounting bolt so that the outer cage plate is 1-2mm above the tallest tooth on the large chainring. Press and hold the AXS button on your front derailleur. I had this on mine, if you apply light pressure to the mech (kick it) it will suddenly "wake up" you need to clean all he bushing out as SG linked the WW guide is pretty much right. The original SRAM Force AXS (& Red AXS) rear derailleurs have a maximum cog size limit of 33T. SRAM NX Eagle Rear Derailleur Spare Parts. I returned one for warranty work due to the same issue. But it does need a little break in period to run optimally. How do I pair my AXS components together? I plan to reach out to SRAM this week. Simply hold down the AXS button on the rear derailleur until the LED blinks green, then hold down the AXS button on the remote/shifter until the LED on that . Check out this handy guide from SRAM. Those that know how to adjust cable tension on a mechanical derailleur will find the micro-adjust on an AXS derailleur immediately familiar because it does exactly the same thing, electronically. With the derailleur shifted into the small chainring, adjust the derailleur at the braze-on mounting bolt so that the outer cage plate is 1-2mm above the tallest tooth on the large chainring. Without it, outer limit adjustment needs to compensate to produce a fast shift, but then you run the risk of an over up-shift chain drop. WatchHow To Video, A) Fine tune rear shifting using MicroAdjust. How do I configure SRAM eTap AXS shift-buttons using the AXS App? The SRAM RED eTap AXS rear derailleur's Orbit fluid clutch mechanism makes it unnecessary, as the derailleur can be easily pulled back by hand to clear the cassette when the wheel is removed making rear wheel changes easy. The front derailleurs position on the bike is absolutely foundational to its performance. Press AXS button on front derailleur Press and hold the AXS button on one shifter until the green LED blinks quickly, then release. SRAM XX1 / X01 / X01 DH 1x11 Shifter Spare Parts. WatchHow To Video. Its an easy process that will leave your brakes feeling like new again, and if you dont want to tackle it yourself, your local shop is probably an expert. . 2. If everything is working correctly except the controller, reach out to SRAM Tech Support: 1-800-346-2928. It then will "wake up"/reconnect and execute all of the shift clicks at once. Use the lines on the front derailleur cage to set your height and alignment relative to the big ring. I was about to go for a ride, but the rear derailleur wouldnt shift. $27.99. If you run an AXS system, carrying a spare battery at all times is a good idea, but if you dont happen to have one you could swap the battery from your AXS Reverb dropper post into the derailleur. The troubleshooting procedure that we can try is: Have the AXS app open, up to date, and all requested permissions enabled. Add to Basket. and our We. Is your bike more than a year old? Orange Seal, does it live up to it's fame. All Out Bikes 3.33K subscribers 11K views 1 year ago In this video we have a customer with some shifting issues with his Sram Force AXS rear derailleur. Reinstall the battery in your front derailleur. SRAM hydraulic disc brakes offer the best power and feel in the road braking world. The rear is the master and the FD is a slave, so the shifters are sending a signal. One of the most common, and fortunately easily-fixed problems that occur on a 12-speed derailleur system is simply that the main bolt that fixes the derailleur to the rest of the bike is a couple of turns loose. View Details. You can also use the guide mark etched into the inner cage plate to set the height in the big ring. Press and release to end pairing session. Use a 3mm hex key to dial the B-gap screw either in or out to get that 3mm gap perfect. SRAM has included a pulley cage clutch in the Rival AXS rear derailleur, but it's a spring-based mechanical setup instead of the hydraulic one used on Force and Red. Its Orbit technology ensures quiet and safe chain management. Add to Basket. Its an easy process that will leave your brakes feeling like new again, and if you dont want to tackle it yourself, your local shop is probably an expert. If needed, they can reach out to our Dealer Service department, and well work together to ensure youre happy with your group. Watch How To Video, B) Shift the rear derailleur in the second largest cog and use MicroAdjust to line up the upper derailleur pulley with that cog. In the event that the shifter battery is dead, a rarer event for sure, simply use a coin to remove the cover from the underside of the shifter and swap a new CR2032 coin cell in there. Good news, our initial testing shows the 10-36T cassette . Stealth Rings are vibration-damping elastomer rings that fit between the cogs to reduce noise. SRAM GX 2x10 Rear Derailleur B-Bolt/Limit Screw Kit. Fortunately, there are a few handy tricks to help get a SRAM AXS derailleur working smoothly again. Its always worth carrying a spare hanger for the roughly $20 they usually cost as they can solve some major headaches. By submitting this form, you consent to the processing of the above information in the U.S. by SRAM LLC. Release the AXS button on your front derailleur. This will ensure power, consistency, and quiet during braking for the life of the rotor. IMBA Epics | WatchHow To Video, Set rear derailleur B-gap using the supplied B-gap tool (dont skip this step!) there's a long thread on ww about shifting faults, from memory some people said that cleaning may resolve ithttps://weightweenies.starbike.com/forum/viewtopic.php?f=3&t=153126might be best to start from the end and work backwardstry sram warranty if it's new enough (you may need the seller to assist)fwiw not had an issue with mine, 4+ years so far, all weather riding. Stuff breaks or sometimes you get a bad one, so good support is key. When it arrived, everything was working just fine, the derailleurs would shift as you'd expect. Front Derailleur Alignment Tips for Ideal Performance. Then push the AXS button on the rear derailleur a final time and both LEDs will turn off. WatchHow To Video. Mountain Bike Deals, Copyright 2023 Blue Spruce Ventures LLC | Has anyone else experienced this and if so, did SRAM warranty replace? Best MTB Gear | LINE IT UP Front Derailleur Use the lines on the front derailleur cage to set your height and alignment relative to the big ring. Hi, I have been quite pleased with the SRAM Red AXS on both of my road bikes and Red-XX1 combo on my gravel bike. Everything thing seems to still work and shift properly, and the batteries are both fully charged. Have had three wifli rear derailers fail since March on my tarmac. If the bike is brand new, first try the pad advance procedure outlined above. Either you have JavaScript disabled or your browser does not support JavaScript. Watch How To Video Rear Derailleur A) Check your rear derailleur hanger alignment. Repeat approximately twenty times. Tirer pleinement profit de votre groupe eTap AXS n'est pas difficile. If all that doesnt work, Id be taking it to a dealer. Rapidly ran through the cassette up and down. There's also the manual override on the rear derailleur that you could try without the shifter to see if it can manage more than 6 shifts also: $52.99. The RD is on its way to SRAM through LBS. But, I digress I am lovin my one speed automatic equipped bike. Once you return home it can be a good idea to look over the drivetrain and determine why the derailleur was over-shifting, as this is often the result of a bent hanger or some other issue that needs attention. This is common after a crash and can spell disaster. Repeat on the other shifter. SRAM X01 Eagle AXS Rear Derailleur Inner Cage Polar. I assume you've tried all the usual electronics steps of taking the battery off (turning it off and on again basically), repairing it to the shifters etc? How To: Adjust SRAM AXS Rear Derailleur Contender Bicycles 4.41K subscribers 111K views 2 years ago CONTENDER BICYCLES In this video, Graham from Contender Bicycles provides a quick demonstration. By submitting this form, you consent to the processing of the above information in the U.S. by SRAM LLC. Shop & learn - SRAM Pulley Cage Assembly in the Cage Assembly Collection - Part Number: 11.7518.077.000, SRAM Pulley Cage Assembly for rebuilding SRAM rear derailleurs Pulleys must be installed in correct positions: lower pulley is larger than the upper pulley www.worldwidecyclery.com You can check the status of your battery using the AXS phone app or by checking on the derailleur or shifter. Terms | Privacy, First published January 11, 2022 @ 2:00:00. If youve smacked your derailleur into something maybe a rock or a root and bent the derailleur and/or hanger, often the best and easiest fix is simply to swap out the hanger. Add to Cart. Keeping it real, either system can be reliable and provide a long, quality service life. Installed a new battery and it worked again, but it would no longer communicate with the app and I was worried it was going to die completely or at least keep eating batteries. When we asked sram tech support, it sounded like they didn't know that a yellow light could come on . Not everybody feels comfortable working on their own bike, so dont hesitate to enlist your local bike shop to get your setup dialed. Best Bike Trails | Thinking about it logically, you're telling the AXS system where the derailleur is in relation to the cassette and how to move sideways across it. How To: Adjust SRAM AXS Rear Derailleur Contender Bicycles 112K views 2 years ago SRAM AXS Buttons Classic Cycling 18K views 1 year ago Ajuste del nuevo cambio Sram Etap Red, Force y. That seemed to be down to corrosion of the parallelogram pivots on the rear . New one works trouble free so far. Head to the AXS app and go into each individual component to check whether the firmware is up to date or not. I know some guys who have AXS and they love it, but I am still not convinced to spend the $$$$$$ when I can spend $$$. The B-gap on a SRAM 12-speed derailleur is a critical adjustment and can make the difference between your drivetrain shifting smooth and crisp, and it being sloppy and vague. Its a good idea to check this bolt first and if it is loose or backed out, usually just threading it back in solves the issue. A bent hanger will cause inconsistent alignment across the cassette range, B-gap, or the distance between your cog and upper pulley, affects shift speed and quality, but can also create a noisy drivetrain if its maladjusted. Knock on wood but Ive had 4 etap groups and all have been flawless, for what its worth. The same process can be carried out with the AXS Reverb and remote and should reset the system. See SRAM'sPrivacy Policyfor a detailed explanation of how your personal data is used. SRAM Red eTap Rear Derailleur Spare Parts . We'll go into more details, but the main things are: The first step to resolving a Force noise issue is ensuring that the setup is correct. I've a ~9 months old Sram eTap groupset on my road bike and recently it started to act quite strangely, in two occasions outright dangerously by stopping to perform any rear up or down shifts.. for about half a minute. To work properly, this page requires JavaScript to be enabled or to use the most recent versions of Google Chrome, Safari, or Firefox.
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