I got a call in January. Others, however, pose a big financial risk. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. Our records indicate the company failed to respond to the one complaint brought to its attention. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. They lie right to your face and then remind you that nothing they say is legally binding! Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. This complaint was posted by a verified customer. Exchange: CST: 2046555-50. The travel prices the salesman Definitely an extremely shady "company" with very poor business practices, and I'm glad we saw your post. Still no return calls. Of course, this was not mentioned. Login. He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. Not to mention, timeshare resale scams can target owners in need of relief. Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. This post has been removed at the author's request. My husband and I both agree that if we don't get back our $1200 down payment we will chalk that up to a (hard) lesson learned. The travel prices the salesman Thats just false for anything thats not outright property ownership. World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . The first thing you should do before searching for rental homes is decide on an ideal budget. You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. On their websites, both businesses proclaim the best deals on vacations. palmera is a scam do not purchase from them they show you a book with go back to original rules when we joined or get out of contract. This was a hassle no doubt. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. I called the number they gave me three times to cancel the contract but no one answered. I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". He didn't listen to anything we said at all. Keep in mind, a timeshare is not a financial investment. Others, however, ask you to pay big up front for some promised future benefit. Palmera Vacation Club. Remove some or all of your filters below. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. Does anyone else have experience with this and any advice? Useful. Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. One of the worst decisions of our life. Write reviews, ask and respond to questions, It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. How many people normally accompany you? I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Everything you need for a luxurious relaxing vacation. This is the version of our website addressed to speakers of English in the United States. Rental: CST: 2081369-50. We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. Often, you can answer the scam-or-not question before you even see the details of a club promotion. After reading the contract, I did not feel comfortable. It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). I'm tired of the lies. Prove them wrong! We returned I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Write reviews, ask and respond to questions, Login to participate on the website. Coral Sands was sued, alleging fraud back in 2006. Re: Palmera Vacation Club 4 years ago Save I am having the same problem. I did this for over an hour. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. After researching and finding this site (thank God!) It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. If you enjoy the TUG website/forums or found value in the information you learned from TUG. A timeshare is not what you may think it is. We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. We bought 3,000 points for around $13K. Type in the email address you registered with. Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Well guide you through the process. Websites:There are no additional web sites. Proudly SupportsTimeshare.com. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. wisconsin. Please be wary when you go on this tour. Desired outcome: $12,000. Washington Seller of Travel Reg. Receive 15% off your exchange fee on select locations like Shenandoah Valley, Phoenix and Sedona! Average Palmera Vacation Club Sales Executive yearly pay in the United States is approximately $105,656, which is 37% above the national average. Offers include only accommodations and specifically exclude travel costs and other expenses that may be incurred. He asked a lot of questions about our lifestyle and vacation preferences and we had good conversation. Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant. Can any body help me? Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives The latest review amount billed was posted on Feb 28, 2023. Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. Perhaps, the finest resort community along the Atlantic Coastline. I was in Hilton Head last Christmas trying to relax and recover from cancer surgery. Your contribution should be yours. Hawaii TAT Broker ID #TA-023-193-6000-01 With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. We told him flat-out during the tour that we are not interested. we are convinced we made a BIG mistake and composed a letter to cancel the contract. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. 602357907. Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. to the resort just about 1 year later and went to the sales office They think all they have to do is change their name or change management companies and people won't find out. Consider how much of your income goes towards bills and what you have left over at the end of each month. To learn more, check out our blog What is a Timeshare and How Does it Work? Is this Your Business? My wife and I were invited down to Palmera Vacation Club on Hilton Island to review and listen to a presentation of different timeshares types of vacation programs being offered. Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. The first clue should have been that the Quest How do they get away with this? Congrats on finding TUG. They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. File Complaint Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. Like all the other complaints prior to me. This was enough to scare us away. A lot of robocalls are currently making this pitch. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? My points being correct. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The Mitchells say Vacation Inspirations offered them free carriage rides and a gift certificate for dinner if they listened to a travel presentation. ST-26552. Regards, What is the cost??? It was basically, sorry sucker attitude. He also kept trying to convince us to buy a package that we couldn't afford and rent our time to people. Palmera you have take advantage of to many families and it is time for answers. Learn how the rating is calculated 1 complaint. She gets rude too and tells us she guesses we just like to waste all of our money. I cannot imagine having to get ahold of someone if I was an actual customer with Palmera. They never answer our calls I but 5000.points and paid $2000. Re: Palmera Vacation Club 5 years ago Save Just went through a similar situation as you. Our last conversation which toke place on aug 1 2019 mr sheldon referred to me and ms shone course as two miserable mother f--ker he also told me to go f myself and that he was trying to help me get out off my financial responsibility and i was too stupid to realize it. The travel club lifestyle has taken over, and for this reason, owners love their timeshare. Read full review of Palmera Vacation Club. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Dont Miss: Hicv Vacation Package Kissimmee Fl. The product has changed into something that families, couples, and adults love. Now, multiply this over the next 50 to 60 years. Already have an account? Taxes, additional fees and charges may apply. And can't book anything. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. and I fell for it. To be updated with all the latest news, offers and special announcements. 33 Office Park Road, Hilton Head Island, SC 29928 United States (#6022358) Beds 2 . The confirmation email said that if we were going to arrive after 5pm we needed to call a number. Reply. These vacations are limited. As a matter of policy, BBB does not endorse any product, service or business. I suspect this goes on all the time. They sat us down with our salesman in a large room. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. They also verbally guaranteed us that We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. After about another hour, I finally got through to the right person. If we can verify it in our system, an email will be sent to you with your password. When you buy a timeshare, its an investment in your family and quality of vacations. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. a 5 week time share at Island Links Resort in Hilton Head, SC. No: TAR-6309. This fact does not disparage the company in any way. true. You can find contact details for Palmera Vacation Club above. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. We paid cash, so we don't have that leverage. All Rights Reserved. Click here to get notifications about new complaints of Palmera Vacation Club. I told them I was waiting on a check from them to pay off my old time share. Click here to explore the Palmera Portfolio. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". 602560941. get quotes and more. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We showed up for our "presentation" and had to wait almost 30 minutes for our "guide", Elliot (who is a salesman). Palmera also has a Facebook page that we should all be posting on. My husband asked him a few questions that I know the salesman lied when answering (especially after reading some of these other comments). So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. Down and my maintenance fee. We arrived at 9am along with dozens of other potential buyers. 213. We grabbed our stuff and got the heck out of there. We did not need Palmera without this. They lied about what the points would get us. go back to original rules when we joined or get out of contract. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. You May Like: Disney Vacation Club Rentals Grand Californian. One thing I have now witnesses and everything was recorded just last year before COVID 19. Vacation Club membership. I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. The guy then became upset and challenged us why we could base our decision based on something online. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. Contact Information 33 Office Park Rd Ste 218 Hilton Head, SC 29928-4655 Visit Website (843) 842-3490 Customer Complaints 20 complaints closed in last 3 years 10 complaints closed in last 12. Vacation Club. We were told they no longer sell that Recent recommendations regarding this business are as follows: Do not get swindled into this!, STAY AWAY!, Be careful, do not sign or join, Make sure you know what you are signing and discount anything the salesman says.. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do. Sign up for free now, Sign up for free to participate on the website. Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. Submit a complaint and get your issue resolved. Called better business and state of SC. Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. The Right to Cancel states "If you decide to cancel, you must notify the seller in writing of your intent to cancel by sending notice by certified mail, return receipt requested, or by another verifiable means, to" Hopefully I have covered all the basis by sending both FedEx and USPS certified. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. After all, it's not their money but yours. 1 complaints against Palmera Vacation Club, RESPONSE: Complaint was not answered Each unit is professionally decorated and refurbished every year. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. Should I contact the finance company as well to let them know we have canceled the contract? Scam Clue 2: A promotion claiming youve won something. Also Check: Free Vacations For Cancer Patients. So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. My husband and I are both smart people and we feel so foolish that we jumped into this. The Palmera membership also included a Quest The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. In January of 2016 the corporate resort staff told us they would buy his time share and, at a discount, use it as down payment on Share your photos and videos with others to prove the truth of your words. So they could either buy it back or he'd just quit making payments, so they let him out of it. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Reviews are most valuable when they are original and unbiased. Unfortunately, last year, we believed what they were telling us and bought points with Palmera. At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. Some property-based clubs claim, or at least imply, that your membership is an investment. Please visit RCI.com for details. Somehow he was trying to make us believe that a $400 monthly payment (the loan), along with the annual fee, along with $179 to book a place was the same thing as when we pay out of pocket to go on a family vacation of 4. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. However, I cannot afford this. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. If you don't get this refunded in a reasonable timeframe, you can dispute it on your credit card and send them a follow up notice with the tracking and a copy of your rescission letter that this is cancelled. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. Need to find a different location? He started to get pushy when he got into his sales pitch. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. We asked plenty of questions, figuring 4 heads were . Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. A member may not be able to purchase food or drink at a resort if he or she chooses not to pay an optional all-inclusive fee. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. Desired Settlement: cancellation of contract with no negative credit report filing. #3. First off, I want to say that the people from Palmera are so hard to get ahold of. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Must call to book. I was puzzled by this statement. Palmera Vacation Club has resolved 1 complaints. The complaint has been investigated and resolved to the customers satisfaction. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. We didn't start to look into it more until we got home Sunday night. One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. get quotes and more. We were blatantly lied to about our purchase. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. B. brenda123129 of FARMINGTON, US. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. The BBB has this "company" graded an F with a multitude of unresolved complaints. I've had my bank account since 1975 and want to keep it. Help please. At our age changing made sense if this transition occured. We have had two BAD ENCOUNTERS with Palmera. He purchased from previous individual owner 10 years ago. He wouldn't take that. We have finally got into the full site--its as big a scam as you have ever seen--the 2000 points get you nothing in Hilton head --anytime--they told us to use "Smart Stays" --not one available for the next 45 days --anywhere at all--tried their escape part--that is the RCI exchange--only thing available for the 1000 points they claim =-- are so far from where we want to go and 3 star resorts--would never book them--so the question that I keep asking is--what exactly was I sold?
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